Company: HCL Technologies
Location: Madurai, Lucknow, Nagpur
CTC: As per HCLTech grid (Based on 60% and above Percentage Eligibility Criteria)
Service Agreement: 12 Months (Early termination incurs a penalty of 50K)
Role Type: Full-Time, Graduate Trainee
Job Code: HT-2024-GRADTRN
Posted On: June 21, 2024
Overview: Join HCL Technologies as a Graduate Trainee in the Global Desk Service role. This position offers an exciting opportunity for BCA/B.SC graduates from the batch of 2024 to kickstart their career in a client-facing role. You will be stationed in one of our locations in Madurai, Lucknow, or Nagpur, providing essential support to our global clients.
Key Responsibilities:
- Engage in client-facing interactions to support global desk operations.
- Resolve queries and technical issues efficiently to maintain high client satisfaction.
- Adhere to service level agreements and contribute to continuous improvement initiatives.
- Collaborate with team members to ensure seamless service delivery.
Required Qualifications:
- Bachelor’s degree in Computer Applications or Science.
- Strong communication and interpersonal skills.
- Ability to work under pressure and manage client expectations effectively.
Additional Information:
- This is a full-time role with a mandatory 12-month service agreement.
- Candidates leaving before completing 12 months are subject to a penalty of 50,000 INR.
Application Instructions: Interested candidates meeting the qualifications are encouraged to apply by submitting their resume and academic details through the HCLTech careers portal.
About HCL Technologies: HCL Technologies is a leading global IT services provider with a presence in over 40 countries. We deliver innovative technology solutions to a diverse range of industries, enabling our clients to achieve excellence in their business operations.
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